Privacy Policy for TranspicAI

Effective date: April 27, 2026

This Privacy Policy explains how TranspicAI collects, uses, stores, and protects information when you use our website, mobile app, and related services.

Information We Collect

Account information such as your email address, name, profile image, and authentication provider details when you sign in.
Images you choose to upload or capture for translation, OCR, or related app features.
Translation settings and results, including source language, target language, selected AI model, OCR text, and job history.
Purchase and subscription information needed to verify payments and manage credits.
Basic technical information such as device type, app version, locale, IP address, request logs, and error logs.

Camera, Photos, And Files

The app requests camera access only when you choose to take a photo for translation.
The app requests photo library access only when you choose images from your device.
We do not access your camera, photos, or files in the background.
Images are uploaded only after you actively choose to translate, recognize, or process them.

How We Use Information

To provide image translation, OCR, batch translation, download, and account features.
To process uploaded images with AI translation providers and return translated results.
To manage user credits, subscriptions, purchase verification, and billing status.
To improve reliability, prevent abuse, debug issues, and maintain app security.
To contact waitlist users or customers about product access, support, or important service updates.

Third-Party Services

We may use third-party services for authentication, cloud storage, payment verification, analytics, hosting, and AI translation processing.
Uploaded images and related text may be sent to AI service providers when required to complete your requested translation or OCR task.
Payment details are handled by platform payment providers such as Apple App Store or Google Play. We do not store your full payment card information.

Data Retention

We keep account, translation, billing, and support records only as long as needed to provide the service, meet legal requirements, resolve disputes, or prevent abuse.
You may delete translation history in the app where available.
You can contact us to request account or personal data deletion.

Data Security

We use reasonable technical and organizational measures to protect your information.
No online service can guarantee complete security, but we work to reduce risks and limit access to personal data.

Children's Privacy

TranspicAI is not intended for children under 13 or the minimum age required by local law.
If you believe a child has provided us personal information, please contact us so we can take appropriate action.

Your Choices And Rights

You can choose not to provide optional profile or waitlist information.
You can control camera and photo permissions through your device settings.
Depending on your location, you may have rights to access, correct, delete, or export your personal information.

Changes To This Policy

We may update this Privacy Policy as the app and service evolve.
If we make material changes, we will update the effective date and provide notice where appropriate.

Contact Us

If you have questions about this Privacy Policy or want to request data access or deletion, contact us at help@transpic.app.